Executive Service

Personal guidance through Schiphol

Your host welcomes you at Schiphol and provides professional, personal guidance throughout your journey. We assist you through the necessary checks and ensure you are comfortably settled in the lounge, allowing you to relax and enjoy your time.

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Traveller with a bag checking in with a host at the Schiphol Meet and Assist desk

Experience a premium and worry-free journey through Schiphol. Whether arriving or departing, your host provides professional, personal guidance throughout the experience, with services such as lounge access, and e-Caddy transport on departure, for added comfort and convenience.

Personal guidance at every step

You meet your host in the departure hall. We assist with check-in and guide you through the airport all the way to the gate, including e-Caddy transport where possible and available.

Host assisting a traveller in a suit at a self-service check-in kiosk

  • A warm welcome

    Our host meets you, allows time to visit the tax-free desk, assists with check-in and ensures a smooth journey through Schiphol.

  • Assistance at security and passport control

    Our host assists you at the security and passport control, providing professional guidance and personal support to help make your journey through Schiphol as smooth and comfortable as possible.

  • Lounge access

    Wait in peace and comfort until your flight leaves, with something to eat and drink.

  • e-Caddy service

    The e-Caddy only operates on the ground floor in the area beyond passport control, and seats three passengers. If the route or the gate does not allow it, the ride is cancelled, you do not pay for it and the service costs €275 instead of €305.

€305.00

Per 3 passengers, 2 hours on departure and 2 hours on arrival

Book your guidance

Complete your experience with our extra services

  • Porter

    €175up to 5 pieces of luggagemax. 2 hours

    Our porters are happy to take the heavy work off your hands. On departure they carry your luggage from the taxi to the check-in desk, on arrival from the baggage belt to your transport.

  • Lounge Access

    €40per passenger

    Waiting for your flight has never been this relaxed. Take a seat in one of the luxury lounges and enjoy a bite or a drink in peace before you board.

  • Extra Hours

    €72per hour

    Would you like a little more time at the airport? Add extra hours to your Meet and Assist service, so you can travel at your own pace, browse the shops or enjoy a coffee before your flight leaves.

Arranged in 6 steps

Booking Schiphol Meet and Assist is quick and easy. Follow these six steps and your service will be ready for you immediately.

  • 1. Choose your service

    Select the desired service: Family, Executive or Group.

  • 2. Enter your travel details

    Enter your travel date, the number of passengers, and specific requests.

  • 3. Add extra comfort

    Choose optional extras such as the Porter Service, an e-Caddy, lounge access or extra hours.

  • 4. Enter your contact details

    Leave your name and contact details so we can link the booking to you.

  • 5. Check and confirm

    Check your booking details, confirm your reservation and sit back. We take care of the rest.

  • 6. Enjoy your trip

    Four days before your service you receive the name of your host, the meeting point and the time. After that you can contact your host yourself.

Frequently asked questions

Host and traveller crossing the road with a luggage trolley, Schiphol control tower in the background

Ready for a carefree trip?

Make your journey complete with Meet and Assist and experience the convenience of a smooth start at Schiphol.

Executive
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