Family Service

Carefree through Schiphol, together

Our host welcomes you at Schiphol and personally guides you through every step of your journey. With professional support and attention to your needs, we take care of as much as possible so you can travel through Schiphol smoothly and carefree.

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Father with a child on his shoulders looking at the departure board

From the first point of contact, our host provides a professional welcome and personal guidance at Schiphol. Throughout the journey, we offer tailored support and take care of as much as possible, allowing travelers to begin their journey through Schiphol smoothly, comfortably and with confidence.

Personal guidance at every step

A warm welcome at Schiphol. From the moment you arrive your host takes over, so your journey starts in a relaxed way.

  • A warm welcome

    Our host meets you, allows time to visit the tax-free desk, assists with check-in and ensures a smooth journey through Schiphol.

  • Assistance at security and passport control

    Our host assists you at the security and passport control, providing professional guidance and personal support to help make your journey through Schiphol as smooth and comfortable as possible.

  • You decide the route

    Coffee, something to eat or straight on to the gate? Our hosts know every corner of Schiphol and adjust the route.

€219.00

Per 5 passengers, 2 hours on departure and 2 hours on arrival

Book your guidance

Complete your experience with our extra services

  • Porter

    €175up to 5 pieces of luggagemax. 2 hours

    Our porters are happy to take the heavy work off your hands. On departure they carry your baggage from the taxi to the check-in desk, on arrival from the baggage belt to your transport. Travelling with an animal, with sports equipment or with more than four pieces of baggage? Add a porter to your booking.

  • Lounge Access

    €40per passenger

    Waiting for your flight has never been this relaxed. Take a seat in one of the luxury lounges and enjoy a bite or a drink in peace before you board.

  • Extra Hours

    €72per hour

    Would you like a little more time at the airport? Add extra hours to your Meet and Assist service, so you can travel at your own pace, browse the shops or enjoy a coffee before your flight leaves.

Arranged in 6 steps

Booking Schiphol Meet and Assist is quick and easy. Follow these six steps and your service will be ready for you immediately.

  • 1. Choose your service

    Select the desired service: Family, Executive or Group.

  • 2. Enter your travel details

    Enter your travel date, the number of passengers, and specific requests.

  • 3. Add extra comfort

    Choose optional extras such as the Porter Service, lounge access or extra hours.

  • 4. Enter your contact details

    Leave your name and contact details so we can link the booking to you.

  • 5. Check and confirm

    Check your booking details, confirm your reservation and sit back. We take care of the rest.

  • 6. Enjoy your trip

    Four days before your service you receive the name of your host, the meeting point and the time. After that you can contact your host yourself.

Frequently asked questions

Schiphol sign in front of the air traffic control tower against a blue sky

Ready for a carefree trip?

Make your journey complete with Meet and Assist and experience the convenience of a smooth start at Schiphol.

Family
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